Social Work Manager SF -TAY
Company: First Place for Youth
Location: San Francisco
Posted on: October 9, 2024
Job Description:
First Place For Youth-Join Our Team Video!
Are you dedicated to empowering and supporting youth, regardless of
their background? We're searching for passionate individuals to
make a positive impact on the lives of foster youth. Become an
integral part of their transformative journey and join the First
Place for Youth team. About First Place for Youth, We're a leading
non-profit organization dedicated to supporting foster youth in
their transition to adulthood, with a focus on education,
employment, and housing. We believe that all young people deserve
the opportunity to thrive and lead successful, independent lives.
Our comprehensive programs empower foster youth to overcome the
unique challenges they face and build the skills, confidence, and
connections they need to succeed. Why Work at First Place For
Youth:
- Meaningful Impact: Help to transform the lives of foster youth
on the cusp of adulthood. Your role will support them in their
journey to conquer challenges, achieve independence, and fulfill
their aspirations.
- Innovative Approach: We thrive on innovation, pushing the
boundaries of foster care support. Your voice here matters, and
you'll contribute to programs that redefine the futures of these
young lives.
- Collaborative and Supportive Environment: Embrace a dynamic and
supportive workplace, where every team member is valued. Together,
we're a force dedicated to uplifting youth. Expect professional
growth, fueled by teamwork and collaboration.
- Comprehensive Benefits: We value the well-being of our
employees and offer a comprehensive benefits package. From health
and wellness benefits to retirement plans, we ensure that our team
members are taken care of so they can focus on their important work
supporting foster youth.
- Culture of Diversity and Inclusion: We celebrate diversity in
every form. At First Place for Youth, inclusivity reigns, creating
a workplace where all voices are heard, respected, and
empowered.POSITION SUMMARY: The Program Manager is responsible to
ensure high quality services and effective daily operations of all
aspects of SF TAY (Transition Age Youth) Programs including Mercy
Housing, John Burton Associates Housing and Rising Up. These
programs provide direct services to individuals whom experience
homelessness during transition age (18-24 years old), while
building skills development in housing, healthy living, education
and employment for independent living preparedness. This role is
critical to the support of the mission to address and combat youth
homelessness in the San Francisco area. Duties include contract,
site, services and human resource management including hiring,
evaluation, coaching and training. The Program Manager is
responsible to ensure program outcomes, train and support in best
practice implementation, cultivate external opportunities and
partnerships promoting youth in reaching pathway to living wage
opportunities, organize community building events, coordinate with
contract partner Stakeholders and supervise direct-service Case
Managers and Education and Employment Specialist staff. The Program
Manager provides leadership congruent with agency policy, values
and mission provides management reports as required, and leads
projects or functions as assigned. This position is expected to be
onsite at various San Francisco & Oakland locations a minimum of 3
days a week.
Essential Duties and Responsibilities:Program Operations
- Manage assigned programs and projects to ensure compliance with
program, agency, and regulatory policy.
- Provide leadership and guidance to staff on all components and
processes of First Place for Youth with emphasis on assigned
programs and projects.
- Review data to monitor quality of services, track outcomes, and
guide support areas
- Participate in the ongoing development, evaluation, and
refinement of service delivery including field training and support
to ensure quality and effectiveness of services. Ensure high
fidelity to First Place for Youth standards and competencies among
staff.
- Provide oversight and compliance checks to ensure accuracy and
integrity of all documentation.
- In collaboration with director, support budgeting, contract
control, reporting and renewal, and all aspects of
program/projects.
- Oversee day-to-day operations and effective functioning of
single site affordable housing and scattered sites rapid rehousing
partnerships; track outcomes, implement case plans, ensure
retention of clients in housing, education and employment outcomes,
and transition planning towards self-sustainability.
- Professionally and effectively represent the agency as needed
in meetings with collaborative partners, and at other meetings as
deemed important to the advancement of First Place's mission and
goals. Talent Management
- Hire, train, develop and supervise a team of direct service
staff and support them on best practices for effective service
partnerships with non-profit housing agencies and rapid rehousing
partners. Ensure all aspects of jobs and minimum qualifications are
adhered to.
- Manage performance of direct service staff to meet expectations
in the areas of housing retention, resource and referral, workshop
delivery, case management, education and employment coaching.
- Provide weekly one-on-one participant-centered supervision to
service staff.
- Provide on-going in-service training to ensure highly qualified
and developing staff able to engage and support participants toward
outcome achievement.
- Provide guidance to ensure focus on housing stability and
income attainment toward long term housing stability.
- Provide guidance to ensure accuracy of housing information
provided to staff including affordable housing applications, rapid
rehousing information and referral, and eviction prevention
services.
- Facilitate regular team meetings for direct service staff at
affordable housing and rapid rehousing sites to increase
collaboration, resource sharing and program fidelity.
- Ensure program data is entered on time and correctly to support
program evaluation and outcomes tracking.
- Conduct yearly reviews of direct reports using the guidelines
set forth in respective work plans for each staff member. Community
Outreach and Engagement
- Cultivate community partnerships across multiple jurisdictions
with local businesses, employment service agencies, educational
institutes, and social service supporters that support participants
reach their goals. Ensure robust awareness and access to community
resources for all staff.
- In conjunction with director, provide leadership in
collaborative meetings with program partners.
- Attend and represent agency interests at community meetings as
assigned.
- Participate in coordinated entry and matching meetings to
promote rapid entrance and engagement of youth with program staff
toward achieving housing goals.
- Support First Place staff and, through that support, youth to
navigate eligibility and regulatory requirements of each housing
provider.
- Ensure rapid and effective response to manage vacancies,
resident transitions, serious housing concerns and landlord/tenant
issues that arise.
- Develop and maintain positive relationships with affordable
housing providers and community partners that can further expand
stable housing opportunities for Transition Age Youth.
- Orchestrate site visits and tours for funders and community
providers to demonstrate how the First-Place partnerships with
nonprofit affordable housing providers offer TAY a permanent
housing solution. Direct Youth support
- May provide in vivo support to promote conflict resolution,
safety or action planning, or crisis de-escalation.
- Provide direct support to participants during staff absence or
vacancy
- Other duties as assignedQualifications:
- Bachelor's degree required. Master's degree in counseling,
psychology or Social Work is a plus.
- Four years' experience with at-risk youth at least one of which
working with homeless youth or in affordable housing environment.
Related MSW or equivalent degree can count for two experience
years.
- Two plus years supervisory experience with desire to be a
leader in high energy environment preferred.
- Demonstrated success organizing, managing and evaluating
programs, events, campaigns or productions.
- Must have a dependable car, valid driver's license, and proof
of insurance
- Computer skills -- Proficiency with Microsoft Office
applications including MS Word, Excel, Access, and PowerPoint,
Project and Outlook. Experience with database systems is a
plus.
- Strong Communication skills - Exceptional oral and written
communication skills including the demonstrated ability to
research, assimilate, and analyze information,
- Academic/Career experience.
- Computer/Software skills.
- Availability for occasional evening and weekend work and some
travel as needed. Benefits
- 15 days of vacation time in the first year
- 12 days of sick time
- 2 floating holidays
- 15 paid holidays
- Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of
the premium covered by First Place on certain plans
- Principal dental and vision coverage with up to 90% of the
premium covered by First Place
- Paid baby bonding leave
- Healthcare and Dependent care FSA plans
- Principal basic life and voluntary life insurance coverage
- Employee Assistance Program
- 401(k) retirement savings plan with matching contributions
- Annual reimbursement for continuing education
- Paid sabbatical
- Paid maternity and paternity leave *We do not offer relocation
assistance Local candidates preferred*Pay will be determined based
on Education and Experience. *Social Work*Transition Age YouthIf
you are passionate about making a difference in the lives of
transition age foster youth and want to join a dynamic and
impactful organization, we invite you to apply. Together, let's
empower transition age foster youth to achieve their dreams and
build a brighter future. To learn more about First Place For Youth
and view our current job openings, please visit our website at
www.firstplaceforyouth.org/careers.We are unable to sponsor work
visas now or in the future. First Place will consider qualified
applicants with a criminal history pursuant to the California Fair
Chance Act, the San Francisco Fair Chance Ordinance, and applicable
law. You do not need to disclose your criminal history or
participate in a background check until a conditional job offer is
made to you. Find out more about the Fair Chance Act by visiting
the California Civil Rights Department Fair Chance Act webpage or
reviewing this guidance provide by the City of San Francisco. For
additional information regarding your rights, please also review
the Summary of Your Rights Under the FCRA.
Compensation details: 77639-84703 Yearly Salary
PIf57da8202c69-37248-35267359
Keywords: First Place for Youth, Union City , Social Work Manager SF -TAY, Executive , San Francisco, California
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